Finance for Entrepreneurs is dedicated to supplying an exceptional service by working with our customers to meet their individual needs where possible. As a business, we take very seriously the requirements of the UK’s industry regulator the Financial Conduct Authority (FCA), and more importantly the requirement to treat our customers fairly. We endeavour to do this in everything we do.
We agree that all our actions will be guided by the principle that the interests of our customers are paramount. Our beliefs, systems and procedures are designed to place our customers at the heart of our business.
These principles have been designed to ensure that our business is conducted appropriately and to ensure that we are and remain customer-focused always and act in accordance with our regulator’s expectations.
- We are committed to providing exceptional service by working with our customers to meet their individual needs.
- We will search our panel of lenders in real-time to find you the lender with the best rate that is happy in lending to you.
- We will ensure that the service we provide is fair and appropriate to their circumstances.
- We will always be diligent and work with our customers to understand their individual financial situations and needs.
- We will ensure that the products selected are always in the best interest of the customer
- We will ensure that our products and services comply with all regulatory requirements.
- We will remain open with our regulators.
- We will ensure that we provide clear and fair information which is not misleading to all our customers.
- We will ensure that all our marketing products and services are clear, fair and not misleading. They will contain information which is honest, helpful and accurate.
- We will tell you about any conflict of interest that may arise between us as soon as we can after becoming aware of this.
- We will be transparent about our services and relationships with associated partners or affiliates